Shipping policy
Shipping Policy
N D T
At N D T, we are committed to delivering your orders quickly, safely, and efficiently.
1. Order Processing Time
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All orders are processed within 1–3 business days (excluding Sundays and public holidays).
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Orders placed after 5 PM will be processed the next business day.
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During sales or high-volume periods, processing times may be slightly extended.
Once your order is shipped, you will receive tracking details via email/SMS.
2. Domestic Shipping (Within India)
✅ Free Shipping on all prepaid orders across India.
Estimated Delivery Time:
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Metro Cities: 3–5 business days
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Other Locations: 4–7 business days
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Remote Areas: 5–10 business days
We ship through trusted courier partners via Shiprocket to ensure safe and timely delivery.
3. International Shipping
🌍 We ship internationally.
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International shipping charges are calculated at checkout based on destination and package weight.
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Delivery timelines vary by country and typically range between 7–15 business days.
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Customs duties, taxes, or import fees (if applicable) are the responsibility of the customer.
Please note that delivery times may vary due to customs clearance procedures in the destination country.
4. Order Tracking
Once shipped, you will receive a tracking link via email/SMS.
You can track your order in real time using the link provided.
5. Delivery Delays
While we aim to meet estimated delivery timelines, delays may occur due to:
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Weather conditions
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Public holidays
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Customs clearance (for international orders)
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Incorrect address provided
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Courier partner issues
N D T is not liable for delays caused by external factors beyond our control.
6. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details.
N D T will not be responsible for orders delivered to incorrectly entered addresses.
7. Damaged or Tampered Packages
If your package appears damaged or tampered:
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Refuse delivery (if possible), or
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Contact us within 24 hours of delivery with photos/videos as proof.
8. Returns
We offer a 7-day return window from the date of delivery.
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Items must be unused, in original packaging, and in original condition.
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Return shipping charges may apply (if applicable as per return policy).
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Refunds are processed after quality inspection.
For full details, please refer to our Return Policy page.
9. Contact Us
If you have any questions about shipping:
📧 Email: fynxstu@gmail.com
Thank you for shopping with N D T.
We appreciate your trust in us 🤍